Legal terms and conditions

Effective date: August 26, 2025

1. General Information

1.1. These Terms & Conditions (“T&C”) govern the use of the ecommerce website Get Salty (getsalty.store) operated by Elżbieta Arbaczewska, located at Abrahama 16, 52-206 Wrocław, Poland, NIP: 8993024606, REGON: 541665717 

1.2. Contact information:
Email: shop@getsalty.store
Phone: +48 698 405 949

1.3. By accessing or using our website and services, you (“Customer”, “you”) agree to these T&C. If you do not agree, you must not use our website.

2. Products and Services

2.1. We sell swimwear through our website.

2.2. Our services are primarily targeted at customers in Poland and Europe.

2.3. Customers may checkout as a guest; account creation is optional.

3. Orders, Payments, and Pricing

3.1. Orders are accepted via the website using the payment method Przelewy24.

3.2. Prices are displayed in PLN and include all applicable taxes.

3.3. Order process:

• Place an order on getsalty.store.

• Receive an email confirmation immediately after submission.

• Payment is processed via Przelewy24 at the time of order.

• Order is prepared for shipping.

• Customer receives shipping confirmation with tracking details.

3.4. The Seller reserves the right to refuse or cancel orders in cases of payment issues, suspected fraud, or stock unavailability.

4. Shipping and Delivery

4.1. Shipping is available to Poland and selected European countries.

4.2. Standard shipping is provided by InPost and DPD.

4.3. Shipping costs are calculated at checkout based on destination and service level.

4.4. Orders are typically dispatched within 2–3 business days after payment confirmation.

4.5. Delivery times vary depending on the carrier and destination but usually range from 2–7 business days within Poland and 5–14 business days within Europe.

4.6. Delivery times are estimates and not guaranteed. We are not liable for courier delays.

4.7. The risk of loss or damage to the products passes to the Customer upon delivery of the order to the address provided during checkout.

5. RETURNS, REFUNDS, EXCHANGES AND CANCELLATIONS

5.1 Returns

Customers may return all or part of their order within 30 days from the date of delivery.

Returned items must:

• be unworn, unused and unwashed,

• be free from stains, odors or any signs of wear,

• have all original tags attached,

• include the original hygienic liner (for bikini bottoms),

• be returned in their original packaging where applicable.

The Seller reserves the right to refuse a return if the returned product does not meet the above conditions.

Returns should be sent to the address provided by the Seller after the return request has been accepted.

5.2 Return Shipping Costs

The Customer is responsible for the cost of returning the product to the Seller.

5.3 Partial Returns

Customers may return one or more items from their order.

In the case of a partial return, the refund will cover only the value of the returned product(s).

If the entire order is returned under the statutory right of withdrawal, the Seller will also refund the cost of the cheapest standard delivery option available at the time of purchase, in accordance with applicable consumer protection laws.

5.4 Refunds

Refunds will be processed within 14 days after the returned products have been received and inspected.

Refunds will be issued using the same payment method used for the original purchase unless otherwise agreed with the Customer.

5.5 Size Exchanges

The Seller offers size exchanges, subject to product availability.

The exchanged product must meet the return conditions described in Section 5.1.

The Customer is responsible for the cost of returning the original item.

The Seller covers the shipping cost of sending the replacement size to the Customer.

If the requested size is unavailable, the Customer may choose another available product or receive a refund.

5.6 Hygiene

For hygiene reasons, products showing signs of wear, washing, damage, missing original tags or missing hygienic liners may not be eligible for return or exchange.

5.7 Order Cancellation

Orders may be cancelled before they have been dispatched.

Once an order has been shipped, it can no longer be cancelled. The Customer may instead exercise their right of withdrawal or return the product in accordance with this Returns Policy.

5A. Right of Withdrawal (Consumer’s Right to Cancel)

5A.1. In accordance with Polish consumer protection law and the EU Consumer Rights Directive, Customers who purchase as consumers have the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason.

5A.2. To exercise the right of withdrawal, the Customer must send a clear statement (e.g., by email) to the Seller using the contact details provided in Section 1.

5A.3. Customers must return the goods without undue delay and no later than 14 days from the day of withdrawal.

5A.4. The Seller will refund all payments received, including the cost of standard delivery, no later than 14 days after being informed of the withdrawal. Refunds will be made using the same payment method unless agreed otherwise.

5A.5. The right of withdrawal does not apply to products made to the Customer's specifications or clearly personalized, in accordance with applicable consumer protection laws. Products that show signs of use beyond what is necessary to establish their nature, characteristics and functioning may be subject to a reduction in the refund amount or may not qualify for a return where permitted by law.

5B. Complaints

5B.1. Customers have the right to file a complaint if the purchased product is defective, inconsistent with the contract, or damaged.

5B.2. Complaints should be submitted in writing (by email or post) to the Seller’s contact details provided in Section 1, including:

• order number,

• description of the defect,

• preferred method of resolution (repair, replacement, price reduction, refund).

5B.3. The Seller will respond to the complaint within 14 days of receiving it. If no response is provided within this period, the complaint is considered accepted.

5B.4. If the complaint is accepted, the Seller will bear the costs of repair, replacement, or return shipping.

5B.5. Complaints are handled in accordance with Polish consumer law and EU consumer protection regulations.

6. Customer Responsibilities

6.1. You agree not to:

• Resell products without permission.

• Use the website for fraudulent or illegal purposes.

• Interfere with website functionality or security.

6.2. Age Restriction: Customers must be 18 years or older to purchase from the website.

7. Limitation of Liability

7.1. We are not liable for indirect, incidental, or consequential damages arising from use of our website.

7.2. We are not responsible for shipping delays, courier errors, or lost packages once an order is handed to the carrier.

8. Governing Law

8.1. These T&C are governed by the laws of Poland.

8.2. Any disputes arising from these T&C or your use of our services will be submitted to Polish courts.

9. Miscellaneous

9.1. We may update these T&C from time to time. Changes will be posted on this page with an updated effective date.

9.2. If any provision is deemed invalid or unenforceable, the remainder of these T&C will remain in effect.

10. Privacy and Data Protection

10.1. We process personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

10.2. The Seller is the data controller of Customers’ personal data.

10.3. We collect and process data for the purposes of fulfilling orders, providing customer service, handling returns, and legal compliance.

10.4. Customers have the right to access, correct, and request deletion of their personal data, as well as the right to object to processing.

10.5. For full details, please see our separate Privacy Policy available on the website.